1. About ASTR Holdings

ASTR Holdings LLC is a Florida-based company that provides software solutions and business consulting services to companies operating in the home services industry. Certain Services may be subject to a separate proposal, statement of work, subscription agreement, license agreement, order form, or other written contract. If there is a conflict between such an agreement and these Terms, the specific written agreement will control for the applicable Service.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms. In that case, “you” includes both you and the organization.

3. Accounts and Access

Certain Services may require an account. You agree to provide accurate, current, and complete information and to keep that information updated. You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You must notify us promptly at info@astrholdings.com if you believe your account or credentials have been compromised. We may suspend access where reasonably necessary to protect the Services, users, or business systems.

4. Permitted Use

Subject to these Terms and any applicable written agreement, ASTR Holdings grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for their intended business purposes.

You may not:

• Use the Services for unlawful, fraudulent, deceptive, or harmful activity;
• Attempt to gain unauthorized access to accounts, systems, networks, or data;
• Interfere with, disrupt, overload, or damage the Services or related infrastructure;
• Introduce malware, malicious code, automated attacks, or harmful content;
• Reverse engineer, decompile, disassemble, or attempt to derive source code except where applicable law expressly permits it;
• Copy, modify, resell, sublicense, distribute, or commercially exploit the Services except as authorized in writing;
• Remove or alter proprietary notices, trademarks, or attribution;
• Use automated means to scrape or extract data without written permission;
• Use the Services in a manner that infringes intellectual property, privacy, publicity, or other rights.

5. Client Content and Data

You retain ownership of information, content, records, files, and other materials that you submit to the Services (“Client Content”). You grant ASTR Holdings a limited right to host, process, transmit, reproduce, and otherwise use Client Content only as reasonably necessary to provide, secure, support, and improve the Services and to comply with law.

You represent that you have all rights and permissions necessary to provide Client Content to us and to authorize its processing. You are responsible for the legality, accuracy, quality, and integrity of Client Content.

6. Intellectual Property

The Services, including all software, code, designs, interfaces, text, graphics, trademarks, documentation, processes, and other materials provided by ASTR Holdings, are owned by or licensed to ASTR Holdings and are protected by intellectual property laws.

Except for the limited rights expressly granted under these Terms or a separate written agreement, no rights, title, or interest in the Services are transferred to you.

If you provide suggestions, ideas, or feedback, you authorize us to use that feedback without restriction or compensation, provided we do not publicly identify you as its source without permission.

7. Consulting and Professional Services

The scope, timing, pricing, deliverables, responsibilities, and acceptance criteria for consulting, development, implementation, integration, or other professional services may be described in a separate written agreement.

Unless expressly stated otherwise in writing, business consulting is provided for general operational and strategic purposes and does not constitute legal, tax, accounting, financial, employment, insurance, or other regulated professional advice.

8. Fees, Billing, and Taxes

Fees and payment terms, where applicable, will be disclosed in the relevant order form, proposal, subscription plan, statement of work, or application marketplace. You agree to pay all applicable fees and taxes in accordance with those terms.

Unless otherwise required by law or expressly agreed in writing, fees already paid are non-refundable. Overdue amounts may result in suspension or termination of the applicable Services.

9. App Store and Platform Terms

If you obtain or use a mobile application through Apple’s App Store, Google Play, or another distribution platform, your use may also be subject to that platform’s terms and policies. The platform provider is not responsible for providing maintenance or support for our application except where required by applicable platform terms or law.

Purchases, subscriptions, refunds, and billing processed by a platform provider may be governed by that provider’s rules. Where platform-specific terms are required, those terms supplement these Terms.

10. Third-Party Services

The Services may integrate with or link to third-party products, websites, APIs, software, or services. Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for third-party services, their availability, or their actions.

You are responsible for maintaining any third-party accounts, licenses, permissions, and fees required for integrations you request.

11. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the Services, you acknowledge that information may be processed as described in that policy.

12. Availability and Changes to the Services

We may update, modify, suspend, or discontinue all or part of the Services from time to time. We do not guarantee that every feature will always be available or that the Services will operate without interruption or error. Where commercially reasonable, we may provide advance notice of material changes affecting paid Services.

13. Suspension and Termination

You may stop using the Services at any time, subject to any obligations in an applicable written agreement. We may suspend or terminate access if you materially breach these Terms, fail to pay amounts due, create a security or legal risk, misuse the Services, or where continued access could harm ASTR Holdings, our clients, users, or third parties.

Upon termination, your right to use the affected Services ends. Provisions that by their nature should survive termination will remain in effect, including provisions concerning ownership, payment obligations, disclaimers, limitations of liability, indemnification, and dispute terms.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ASTR HOLDINGS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that the Services will meet every business requirement, produce any specific financial or operational result, or be free from all defects, vulnerabilities, interruptions, or third-party failures.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASTR HOLDINGS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASTR HOLDINGS’ TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO ASTR HOLDINGS FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain warranty disclaimers or liability limitations. In those jurisdictions, these provisions apply only to the extent permitted by law.

16. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless ASTR Holdings and its owners, officers, employees, contractors, and affiliates from claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from or related to:

• Your misuse of the Services;
• Your Client Content;
• Your violation of these Terms or applicable law;
• Your infringement or violation of another person’s rights.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Unless applicable law requires otherwise or the parties agree to another dispute process in writing, any legal action arising from these Terms or the Services must be brought in the state or federal courts with jurisdiction over Pasco County, Florida, and each party consents to the personal jurisdiction and venue of those courts.

18. Changes to These Terms

We may update these Terms from time to time. The revised Terms will be posted on this page with a new effective date. Material changes may also be communicated through the Services or by other reasonable means. Your continued use of the Services after revised Terms become effective constitutes acceptance of those revised Terms.

19. General Terms

These Terms, together with the Privacy Policy and any applicable written agreement, constitute the agreement between you and ASTR Holdings regarding the Services. If any provision is found unenforceable, the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or by operation of law.

Section headings are for convenience only. The words “including” and “include” mean “including without limitation.” Electronic communications and signatures may satisfy written notice and signature requirements where permitted by law.

20. Contact Us

Questions about these Terms may be sent to: